C-More CM5 HMI Communication Firmware Update

We will establish communication and check the firmware on our C-More CM5 HMI touch panel. Communication with our CM5 HMI can be done via USB or Ethernet.
C-More CM5 HMI Communication Firmware Update
The C-More CM5 has a USB port just used for programming, which is especially helpful if you are physically connecting to the HMI unit. Firmware is a type of software that is embedded in a hardware device. It provides low-level control for the device’s specific hardware. Firmware is often stored in non-volatile memory and controls the device’s essential functions. The C-More CM5 HMI panel firmware is updated with the programming software. Currently, this is on version 8.14. CM5 firmware consists of the operating system and run time files. Let’s get started communicating and checking our firmware.

Previously in this C-More CM5 HMI Panel series, we have done the following:
Latest C-More CM5 HMI Game Changer Post
C-More CM5 Unboxing and Power Video
Installing C-more CM5 HMI Software Step by StepVideo
C-More CM5 HMI Series Panel System Setup ScreensVideo
See the list of references for the CM5 HMI, including the frequently asked questions (FAQ) at the end of this post.

Establishing C-More CM5 Communication

Start the C-More Programming Software we installed in our previous post. When the software starts, the “What’s New Feature Guide” will be displayed for your installed version.
C-More CM5 HMI Communication Firmware Update
Once we have read the improvements and the fixes for the software, select the “Don’t show again” button. Select close.

There are a few ways to program the C-More CM5 HMI from our computer with the C-More Programming Software Version 8.00 or higher.
C-More CM5 HMI Communication Firmware Update
We will be using the Ethernet port plugged into our network router.
HMI Communication Connections
The Ethernet cable could also be connected directly to the computer. A USB cable can also be plugged into the back of the C-More HMI and the computer on which you have installed the C-More programming software. (The USB port is only used for programming.) Our Ethernet port can be used for programming or communication with devices like a PLC.

The “Start a Project” window appears when the C-More Programming Software starts. You can change this option by selecting the option at the bottom of the window. You can also call this up by the main menu | Panel | Read from Panel. Select the “Read From Panel” button.
C-More CM5 HMI Communication Firmware Update
Under the connection setup, you will see USB or Ethernet. As you select these options, the software will try communicating with the CM5 HMI unit. The red/green light indicates the communication status. Select the “Browse” button next to the Ethernet connection.
Ethernet Connection Setup
This instructs the software to search the network and report any connected panels. Select the panel name and then select OK.
C-More CM5 HMI Communication Firmware Update
We will now see that the Ethernet connection has been selected, and we have an excellent connection to the C-More CM5 HMI.
Our communication specifications will now be shown. Its IP address is The page will also show information like runtime version, project date, project size, project name, etc.
C-More CM5 HMI Communication Firmware Update
Select the “Read Project” button.
C-More CM5 HMI Communication Firmware Update
This will read the project from the C-More CM5 panel, where we have established communication.
C-More CM5 HMI Communication Firmware Update
We now have this program on our computer so we do not lose any information.

C-More CM5 Reset to Factory Default

Resetting the CM5 back to the factory default is helpful if you want to start all over again for your program.
C-More CM5 HMI Communication Firmware Update
Select “Reset to Factory Default” from the main menu | Panel.

A warning message about the factory reset will appear. Select Yes to continue. Our C-More CM5 HMI panel will now restart.
Touch Screen Calibration
As mentioned in our warning, we will calibrate the touch screen now. Since our screen will no longer have a program, we must establish communication again with the Panel.
C-More CM5 HMI Communication Firmware Update

C-More CM5 Download Program Firmware

Select “Project Transfer” from the main menu | Panel.
C-More CM5 HMI Communication Firmware Update
When the project transfer window opens, select browse to find the new IP address set after the factory reset.
Ethernet Connection Setup
This will search the network for any C-More CM5 panels. You will see our HMI’s physical MAC address, IP address, and name. Our existing firmware (F/W) version is displayed. A check mark beside the number indicates that this is the same as the CM5 programming software. Select the HMI and then select OK.
Start Program Transfer
The information on our CM5 panel is returned. Select “Transfer” to write the program back into the CM5 HMI.
Ethernet IP Address Warning
A warning message will be displayed indicating that the project will allow the configuration of the IP address from the programming software. This can be changed by going to the main menu | Setup | Panel Network | Security and deselecting “Enable IP address to be changed from software.”
Select OK.
HMI Project Transfer
Our program will now be transferred to our CM5 HMI. If the firmware needs to be updated, it will also be transferred.
HMI ready to program

Watch the video below to see the communication, factory reset, and firmware version of the C-more CM5-T7W panel.

C-More CM5 Features:

  • “4”, “7”, “10”, “12”, “15”, and “22” widescreen options
  • 16.7M colors and LED backlights
  • 800MHz (4″, 7″) or 1.6GHz Quad Core CPU (10″ or higher)
  • 43MB project memory
  • 12 to 24 VDC powered
  • Built-in real-time clock with 30-day backup (no battery required)
  • NEMA 4/4X (indoor use only), IP65
  • FREE HMI programming software with powerful design tools and a project simulator
  • CM5 series HMIs support any EA9 series project (created with V6.73 or later) for an easy panel upgrade

Frequently Asked Questions (FAQ)
Product Brochure
C-more CM5 Overview
CM5-T7W Cut Sheet – Tech Specifications / Protocols
CM5 User Manual – Hardware
CM5 Quick Start Guide

C-More Programming Software (CM5 Series)
CM5 User Manual – Software On-Line
AD C-More CM5 Sample Projects (CM5-T7W)

Watch on YouTube: C-More CM5 HMI Communication Firmware Update

If you have any questions or need further information, please get in touch with me.
Thank you,

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